
Anyway, I removed the keyboard, followed your “nuke” method, and the recovery is now sitting at 32% and counting, hopefully this will do the trick and I can get back to using my new toy, and hopefully it’s more stable. I had the keyboard connected, so I’m not sure if that was part of the problem. Small apps too, like a couple of MBs, and I have fast internet…So I thought I’d reset and see if that helped.Īfter kicking it off, it got to 31% quite quickly and I let it sit there for 4 hours before concluding something was wrong. I choose the SP4 because I have 3 iPad’s in the house, wanted a change, and within 3 days of having my SP4, I’m wanting to factory reset it as it was just soo buggy, it would hang, apps would randomly close, (free) apps would just not install from the app store, it would just say “starting downloading” or something like that, and just not do anything. I wanted a tablet with a bigger screen, so it was either the 12.9″ iPad Pro, or a Surface Pro 4. Even i was totally disappointed, which is sad, because the hardware really feels fabulous and the promise to run pretty much anything on this thing is great. But i wonder how an average user would react to such a bad first experience. I needed to reset my Surface because i bound it to the wrong account. After that, you can reset and restore your device via the disk method which works for me at the point of writing.Start “diskpart”, enter “select disk system” and nuke your system drive with a “clean”

Instead i used “Troubleshoot > Advanced Options > Command Prompt.”.Maybe the official way described here works for your.Use it to boot your surface (press volume down, hold it, than power on).Download the recovery image for your device and create an USB stick like described.On the screen where you choose where to install win 10, if it gives you an error about GPT drives, delete all the partitions on the hdd and press next.If you reset your Microsoft Surface Pro 4 to factory defaults for whatever reasons you might end up like me: In an endless boot loop or the reset process being stuck at 7% (or, if you choose to erase everything, at 31%), this solution worked for me: When you reach the screen asking for licence, click "I don't have a key" and win 10 will continue to install and reactivate once finished Turn ON the computer and continuously tap F2 to boot into the BIOS, when youre in, press F9 to load defaults and press F10 to save and exit. Press and hold the power button for 1minute and reconnect the AC adapter. On another PC, download the Windows 10 media creation tool and use it to make a win 10 installer on USBĬhange boot order in BIOS so USB is first, hdd second Turn off the computer and remove the battery and AC adapter. Much faster really, achieves same effect as a full reset. If hdd light shows no activity, I would turn PC off and do a fresh install instead. Is the hdd activity light showing any action or does it just seem frozen? How big is the boot drive? If its several tb and only a hdd it might still be busy wiping drive.
